Our Policies

Privacy Policy

Headline:

Your Privacy Matters to Us

Body:

Hike & Wear is committed to safeguarding your personal information. Here’s how we use and protect your data:

  1. Information We Collect: We collect only the information necessary to process your orders, such as name, address, email, and payment details.
  2. How We Use It: Your data is used to fulfill orders, improve your shopping experience, and share updates if you opt into our newsletter.
  3. Third-Party Sharing: We never sell or share your data with unauthorized third parties. Payments are processed securely through [Stripe/PayPal/etc.].
  4. Your Rights: You can request access to your data or ask for it to be deleted at any time.

For any questions or concerns, please contact us at pr*****@hi*********.com.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Shipping Policy

Headline:

Adventure Delivered to Your Door

Body:

  1. Processing Time: Orders are typically processed within 1-3 business days.
  2. Shipping Times:
    • Domestic (U.S.): 3-7 business days via standard shipping.
    • International: 7-14 business days (subject to customs delays).
  3. Eco-Friendly Packaging: We prioritize recyclable and biodegradable materials for all shipments.
  4. Tracking Information: Once your order ships, you’ll receive a tracking link via email.

For questions about shipping, contact us at sh******@hi*********.com.

Return Policy

Headline:

Hassle-Free Returns for a Worry-Free Adventure

Body:

  1. Eligibility: Returns are accepted within 30 days of purchase for unworn, unwashed items in their original condition.
  2. Process: Contact us at re*****@hi*********.com with your order number and reason for return.
  3. Refunds & Exchanges: Refunds will be processed within 5-7 business days of receiving your return. Exchanges are shipped once the original item is received.
  4. Exceptions: Custom items and final sale products are non-returnable.